Returns & Exchanges
At Wax Poetic Clothing, we want you to feel as timeless as our designs, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your purchase doesn't perfectly fit your aesthetic, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.